iPod shuffle

iPod shuffle 4th isn't recognized by iTunes

Hi I have an iPod shuffle 4th isn't recognized by iTunes; already tried info from this link(https://support.apple.com/en-us/HT204095) but does not help. Situation is like this: in family we have 3 iPod shuffle (1 3rd gen and 2 are 4th gen); well the same MacBook with the same cable can see 2 iPod shuffle but can not see the 3rd one. What happened: from a windows laptop the problem iPod(working at that time) was reset to factory setting with success. After new initialize was tried to sync music from iTunes. The selected songs had more size that iPod capacity but iTunes started to sync and after few minutes 2 error messages appeared

  1. not enough space on iPod
  2. iPod can not be found

After click OK on both error messages, iPod never show up in iTunes. Tried with 2 different cables on 2 different laptops. This faulty iTunes does not see, but the other 2 iPods can be seen in iTunes.

Also tried this: https://support.apple.com/en-us/HT204688

led is orange like charging according with: https://support.apple.com/en-us/HT204428

How can I reset to default settings if iTunes can not see this iPod 4th?

Thanks.

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