MacBook Pro

Mac Catalina – Button "Turn off Filevault" greyed out, cause unable to deactive filevault

Hi everyone,

Anyone here has same trouble as mine?

  1. Accidentally lost my presentation file while working (it was saved on desktop)
  2. Think about recover it using software.
  3. Get stuck with the storage encryption – File Vault so I couldn't recover my ppt file as well.
  4. I still had the FileVaul recovery key (screenshot in my photo)
  5. But … can't not click on the "Turn off Filevault" button to use the recovery code.
  6. Try many method to get the button work, unsuccessful.
  7. Re-install macOS , say no to encryption storage by FileVault.
  8. Finish installation, restart BUT see a popup without "no" option to encrypt using file vault suggest
  9. Accept encrypt (cause. I have no other option than YES), carefully note the recovery key.
  10. …. bug happen again.

Screenshot attach on how to reproduce the bug.

Mac Catalina - Button "Turn off Filevault" greyed out, cause unable to deactive filevault

This bug is really annoy me, cause i lost my presentation file (cost me 2 months to prepare) just 1 day before meeting with my client.

And unable disabling FileVault trouble me on restoring it. I post it here just want to make sure me & others people will never face the same issue again or as if anyone successfully fix this yet?

Best

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