Apple TV app

Apple TV+ for a year isn’t working

I bought a new iPhone MAX and with it came the free Apple TV+ for a year offer. I got an email saying that I needed to redeem that year trial before the offer expired (a few weeks from that email)…which I did. I now try to log in to TV+ and it wants me to sign up for a “7 day trial” now…not getting what’s happening?? What happened to the free year?

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