Apple ID

Update Apple ID Settings

i had to replace my phone due the original being damaged. So I get the new and I’m setting it up. Sign in to my Apple ID everything is fine. But then I get a notification telling me to enter my password to “Update Apple ID Settings” and I enter my password and then it just spins and spins and nothing ever happens. I’ve done multiple times letting it spin for up to an hour and still nothing.

And I’m not sure if it’s related but I’m also trying to redownload my apps where it asks me to enter my Apple ID password, then tells me to add a form of payment. I’ve tried both mine and my husbands debit cards which both get declined thought the account is active and has a positive balance. I also linked and verified my debit card with my Apple Wallet and tried adding it that way and still get nowhere.

PLEASE HELP!

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