Apple ID

Disabled iPad 2

My mother is a nurse and took care of a woman who recently passed away. The woman's daughter gave my mother her late mother's iPad 2 to show appreciation for all my mother has done. Neither my mother nor the woman's daughter could get into the iPad and have disabled it. I tried to factory reset and create an Apple iD for my mom to use the gift and it is under activation lock. I would like to know what steps to take in order to get the iPad up and running for my mom?

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