iPhone Accessories

iPhone 11 – issue with phone / headphones – headphones not recognised

Hi,

I have an issue with the headphones provided with my new iphone 11. I've found that the headphones are not recognised while connected – music or podcasts play via the phone's speaker. The headphones that came with my previous iphone 7 plus work fine. I ordered replacement headphones – these also are not recognised by my new phone.

Thanks

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