iPhone in Business and Education

Do you need to purchase iPhones through Apple to use Apple Business Manager?

Situation: I purchase iPhones through the carriers. When an employee offboards or upgrades, the devices are often turned in unwiped with lock activation feature enable. This makes it difficult to repurpose the iPhone. Receipts have to be obtained from the carrier and processed through Apple to unlock. The carriers only keep records for 2 years.

What I'd like to see: I would still like to be able to purchase iPhones through the carriers. It would be helpful to have Enterprise-managed Apple IDs. That way, if an employee leaves, I can have the feature removed by using an Enterprise-managed Apple ID.


  1. Does Apple Business Manager allow for Apple ID management in the way I described above?
  2. If so, can I utilize Apple Business Manager for the purpose of unlocking iPhones in this manner without having purchased devices through Apple?
  3. If not, is there another service that allows for Enterprise-managed Apple IDs?
  4. What are the costs associated with this offerings?

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