iPhone Accessories

Can’t hear a phone call through headset

I frequently use a plug in headset with my iPhone XS to take phone calls. Yesterday this feature suddenly stopped working. I can hear myself texting, YouTube videos, and other apps through my headphones, and others can hear my talking, but I cannot hear them. I used another headset with the same results. Phone has been reset, it has the most recent update, volume has been checked and Bluetooth has been turned off. Is anyone else experiencing this issue or found a resolution?

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