I called their customer service hotline regarding my AirPods and asked About the issue i was having with it in which whenever I use them for Calls and music, I get a connectivity drop on the left ear piece. The adviser did some troubleshooting over the phone but the issue remains the same and he requested to go their nearest service center which is in BGC High Street.
The technician said that they don’t really repair AirPods and asked if I want to have it replaced And since its beyond the warranty then the cost is 4,000php for EACH earpiece.That’s like buying a new set of AirPods!
I’m just disappointed that my AirPods only lasted 2 years. And i seldom use it. My question is, is there anyone in the community experiencing the same problem as mine? And any suggestion add to what o will do with my AirPods. Thank you.