iPhone in Business and Education

Inbox does not update until user force closes Mail app

We have noticed since iOS 13 that users are experiencing delays with messages updating in their Mail App inbox.

We utilize Exchange Servers within out org.

If the user force closes the app, and goes back in, the new message will appear.

They have also advised that the mail notifications on the lock screen indicating a new email has arrived is also delayed, often taking up to 1 hour to show.

Is anyone else seeing this?

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