MacBook Pro

My MacBook Pro won't upgrade to Catalina

Hello gang!

I have a MacBook Pro 15' 2017 built 3.1GHz core i7 with 16GB memory

I am trying to upgrade to Catalina, either from the Apple website, that is redirecting me to the App store or trying to use the software update normally.

Both ways are not allowing me to do it.

The App store is saying that the upgrade is not available, and even thought I show 1 update available in the system preferences icon, it keeps telling me that my macOS Mojave10.14.6 is up to date.

I am a loss trying to see what I am doing wrong.

Help is much appreciated.

Kind regards, Alain

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