macOS Catalina

Entering time machine issues

Hi there. I am trying to recover a specific file from my time machine backup (connected thru a NAS My Cloud EX2 Ultra in a wired network in my home) but although time machine goes back as far as September 2019, I only got the faded red bars up to yesterday (snapshots). I doesn’t seem that time machine is recognizing the NAS. Does anyone have any clue on what needs to be done to fix this?

Thanks,

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