Using iPhone

iPhone 7 plus

My boyfriend has a iPhone 7 Plus and for the last 2 days he’s had issues with sending and receiving phone calls. For instance he will call me and I will answer but I can’t hear anything and he can’t hear anything but when I try calling him it rings once and then when he answers it hangs right up. He’s tried FaceTime me and once I answer it hangs up. But he’s able to watch and hear videos and other things in his phone. He’s made sure his airplane mode was not on. And he’s checked his sounds and volumes.

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