I have a mail and phonenumber issue – My Apple items deny me to use my own mailadresse and my phone nr – and tell its invalid as extra contact information. It happened after i reset a phone where this mail adresse was involved. Some ideas how to fix this?
I was also denied to use my Apple ID after the iPhone was reset – the ID was in use on 4 of my items..but was undeliberately changed on the one which was reset by the new user…and for a short moment all my items was updated by this new Apple ID….!
The reason for the situation was : my phone was not reset initially and the new user(a close friend) had to reset from the iPhone itself by using my Apple ID…after having changed the Apple ID…
I now find my old ID existing in Apple Base – but i am not allowed to use it, so i had to make a new ID with a brand new Mail adresse – to get me an Apple ID.
Basically the ID should been accessible for change back to the original ID from any of my items – but this was not possible from any of the links i was offered in the Apple system…
This complicates a sale or phone resets very much..!!
Any idea to resolve the situation..?