Using Apple Watch

Series 3 Apple Watch not updating location

I bought my son the series 3 AW so I can get in touch with him when it’s not feasible for him to carry his phone, and so I can monitor his location when he doesn’t have his phone. The problem is, sometimes the watch will only update his location every 15 minutes or so, and sometimes it will not update at all.

Also, sometimes he will not receive my texts or phone calls. Has anyone else experienced this??

By the way, I’m tracking his location in the “Find My” app…

Thanks in advance for your input!

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