MacBook Air

Unable to backup with WD My Passport

I have a Macbook Air (11inch, 2013) and have been using WD My Passport for Mac to back up my hard drive until recently when I connected the external HD and got the message "the disk you inserted was not readable by this computer".

It asks to ignore or eject the external HD but even when I select "eject" nothing happens.

Any ideas?

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