macOS Catalina

Mail app suddenly marking legit emails as Junk Question marked as Apple recommended ★ Latest reply  by  peter_watt Latest update on the question 3 replies 17 views asked by  braintoniq User profile for user: charlenefromwinchester charlenefromwinchester User level: Level 1 Ever since upgrading to Catalina, I have had NOTHING BUT PROBLEMS! It has wreaked havoc on every aspect of my computer. I have even seriously think having Apple help me navigate backward to Mojave. Let Apple fix Catalina before I return to it. Question marked as helpful ★ Latest reply  by  charlenefromwinchester Latest update on the question 49 replies 505 views asked by  charlenefromwinchester User profile for user: Phil.W Phil.W User level: Level 1 Dual Catalina boot machine to separate work and home systems. Question marked as helpful ★ Latest reply  by  Phil.W Latest update on the question 10 replies 53 views asked by  Phil.W User profile for user: fbc1907 fbc1907 User level: Level 1 clean installation

After years of flawless behavior, Mail (v13 on OS X 10.15.3) has started marking more and more legitimate emails as Junk, and placing them in the Junk folder.

This is strikingly new behavior, it's been going on for the past 4-6 months, getting worse over time, and there's been no changes in emails, no new email addresses added, no changes in settings in Mail or over at Gmail.

I've always been extremely responsive to immediately adding new legitimate email addresses to my Contacts application, adding the address, the proper name, business, checking spelling, even adding a photo image to 90% of them (not that this has any bearing). I'm also a Zero Inbox follower, so I'm constantly keeping Mail light on its feet, never more than say 15 emails in the Inbox, none in Drafts, I monthly remove large attachments, delete emails older than 18 months, etc. Again, though, none of this is new behavior. I haven't altered anything in the past 6 months since this started happening.

And these emails that are being caught in the Junk folder are from people/email addresses that I communicate with regularly.

I used to always keep Mail's Junk filter off, since all my email accounts are Gmail, and I'd always heard that was the better way to go. But since this issue, I've tried toggling Mail's Junk filter on and off, to no effect.

Anyone else seeing this new behavior? Any suggestions on a fix?

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