Using iPhone

Reset the number of times I get to put in my passcode.

I want to reset the number of times I get to put in my passcode. My iphone is disabled after 9 tries; however, the iphone is not locked.

I was told by apple support that this may be done, once I join the phone with the computer that originally synced with it.

I now have the computer and iphone plugged into each other.

Today I call apple, and they say they never heard of the above, and that the original engineer was wrong.

Can the iphone number of times I get to put in my passcode be reset, so I can have 9 more tries?

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