MacBook Air

MacBook Air 2017 error after update

Since I updated the software on my MacBook Air to Catalina (10.15.3) it will no longer shut down. No matter how long I wait, just won't shut down. The rainbow wheel just keeps spinning (sat infant of it for 8 hours once, still nothing)

Can someone please help? I need this Mac to be running fully as it is up for sale on eBay

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Documents attached with icloud doubt.


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