Using iPhone

Iphone no sound and vibrate when incoming calls

Hei guys i bought new iphone 11 few days ago and i try to call someone no sound, i cant hear anything, i have to press speaker button to hear it. Secondly when I receive calls no sound and vibrate. I already installed the new ios 13.1.3 but the problems still. What I supposed to do. Thanks a lot 🙏🏽

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