okay so hi,
on september 26 2019 i bought an iphone 11.
i updated the icloud (including my photos) in my old iphone.
so when the update finished i signed in my icloud to the new phone, and everything was there.
but the problem is that when i want to see a video on may 5 2019, i cant see it and they tell me “unable to play video”
i don’t get it i already updated my photos in my icloud and now it’s not working?
please help me
my videos are very important to me:(