macOS Catalina

migrated from old macbook pro to new macbook pro but passwords not accepted on new mac?

Used migration app to migrate via wifi from old macbook pro to new macbook pro. the transfer seems to have gone through OK and i can see my existing users from the old mac on the new mac.

the issue is that when i enter the passwords for each user, the new mac does not accept them. so i cannot access my new computer. what's up? what do i need to do to access the migrated users on the new computer?

the passwords still work fine on the old mac so i can still access the users on my old mac.

old macbook pro running el capitan 10.11.6

new macbook pro running catalina 10.15

i did get a message on both macs at the end of the transfer saying something like "user account could not be set up"

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