iPhone Accessories

BeatsX notification keeps popping up

Hi guys

I have an issue with my BeatsX where a notification keeps popping up on my iPad or iPhone as if prompting me to connect (https://www.youtube.com/watch?v=78dhI5yqdVg) every time I unlock the device, and while I’m using it, which is really annoying. Even though the headphones are either already connected to a device; or not connected to anything.

My iPhone is running ios13

iPad running iPad OS 13.1 Beta 4

The headphones are updates to the latest firmware.

Would appreciate any advice on what to do. I’m even not sure if this is a software or hardware issue.

I am new to posting on this board so if I’m missing anything let me know!

Thanks in advance!

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