Using App Store

Can't view purchase history on both iOS/macOS

Hi everyone,

I've been having problems with this for a week or so now and can't seem to find a solution.

I want to view my purchase history of my apps on the App Store. I tried on my iPhone and iPad using the method via "Settings->account->appstore itunes store->view my account, but every time I click on "Purchase History", it asks for my password. I type it in, it thinks about it, then it asks for my password again. I do it about 10 times with no success. I tried typing in a wrong password and it came back with "wrong password", so it must know that my password is correct!

i also tried the same on my MacBook, via iTunes and then Account, View my Account. Same error! I click on Purchase History and it asks for my password loads of times and can never seem to process it.

Issue not occurr if i tried other Apple ID, so it seems related to my account.

Has anyone had this problem before and know how to solve it?

Thanks in advance!

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