Using iPhone

Transfer video to PC

I have a new iPhone Xr. I want to import video and photos from my phone to my PC. I continue to get errors that the phone is not connected or that the media aren't accessible. I've been working for hours… tried a different cable, different USB ports, changes a bunch of configurations in the photos apps, turned off auto-play… I can't get the video I need to copy to my PC. Can anyone help?

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