Apple TV app

Apple TV app repeating picture loop on Apple TV

Hello, I'm having a frustrating issue where I've tried to play the new Apple TV+ shows on my apple TV but just a few seconds into the show, the picture loops back while the audio keeps going. It's happened on two different shows but doesn't happen on my phone or computer. I tried turning it off and on but it's still doing it.

I checked if my Apple TV needed updates, but nothing.

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