iPhone Hardware

My speaker and mic don't work when I call people but work when i'm listening to videos

my speaker and mic don't work when i call people but work when im listening to videos and when I speak using duolingo (langue app) i was able to reset my iphone 7+ and it worked but that is no longer working so was wondering if someone else had this issue and been able to fix it

[Re-Titled by Moderator]

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