Using iPad

IPAD 4 Mini 13.1.2 Update – Screen Freeze

So, downloaded/installed 13.1.2 yesterday. On my Ipad no problem, on a family members – the screen now remains on white screen/logo.

Pressing power button/home button at same time….powers off and starts back..to same screen.

If I do not release, then it comes on and goes back to black screen.

No matter what button I select next ….white screen with apple logo

I have tried to connect to iTunes… but no luck as I assume….its not actually on..??

Thoughts

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