Apple TV app

Apple TV app keeps asking me to enter payment information

I subscribed to Apple TV +. I was able to watch the first 2 episodes of a couple shows on the app through my Roku stick. When I attempted to watch a 3rd episode, it tells me to subscribe however I already have a subscription. It makes me go through several screens to activate my TV before telling me I need to set up my account through the Itunes store, which is already set up and I am logged into.

I can watch all content through the Apple TV + app on my phone but it's not working on the TV.

Anyone else having this issue? I don't want to pay for something I can't use. I'm very frustrated.

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