MacBook Pro

15 inch battery recall replacement in Panama

Hey folks,

My wife's 15 inch MBP falls under the battery recall program. Thing is, we bought it in the UAE in 2015, but now live in Panama (the country).

Is there an authorized service location here in Panama? I know there's authorized resellers that also do service, but it's not clear if they'll do the battery replacement under recall as part of the program. Trying to get a service location from the Apple support site is like an exercise on a hamster wheel – lots of clicking but I get no where.

I'm planning to go ask one of these stores, but assuming they're not authorized, what are my options?

Thanks!

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