Apple TV Hardware

Apple TV could not be restored. An unknown error occurred (10).

Why do I keep getting. Apple TV could not be restored. An unknown error occurred (10). ? I have tried multiple ways or restarting it and on different computers and get the same thing.

It was weird. It was working just fine and then one day it wouldn't work. It just froze. It would turn on and we would see the main screen and hear the remote changing but nothing was changing or moving on the screen. Tried a different HDMI cable and input, same thing. Now it won't let me restore it.

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